| Issue ID | 1478211 |
| Internal NHTSA # | 11104985 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E550 |
| Model Year | 2010 |
| File date | 01/07/18 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | In many mercedes benz vehicles with air ride suspension the "air struts" fail. This happened to mine. It can happen while sitting still or while driving at any speed on the roads. The dashboard goes red and tells you to stop driving as the suspension has gone too low. My suspension went all the way down and the front end was only a couple of inches off the ground. Very dangerous, at speeds of 70 mph on the interstate this could cause catastrophic issues. Mercedes benz has know about these problems for over a decade and still use these parts. Why has nothing been done about this? This is a very dangerous safety issue, that could cause death or serious injury to the driver, occupant, or others on the road. |
| Vehicle Mileage at Failure | 67000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAPLACE, LA |
| VIN pattern | WDDHF7CB4AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |